AVOID this firm if you feel you should be kept informed at the very least; and want everything to proceed at acceptable speed. From 169 reviews. Company Number: SC108909 Despite being an exemplary customer DL are THE most unethical, negligent and manipulative insurance company in existence - never meeting any of its obligations. If you still choose Direct Line after reading all the comments informing you about Direct Line....then you are a fool to yourself and your hard earned money!! Then when the tenants did eventually leave, owing £12,000 and damage to the property, yet again, Direct Line did not pay out on the damage despite I had cover for Malicious damage etc, all singing and dancing cover costing me a fortune and Direct Line found a way to get out of paying anything. ... Doesn’t cover anything and very hard to get hold of or deal with. Direct Line supported me throughout my claim and were tenacious in gathering evidence to support my no fault case. Car insurance reviews See what our customers think of us. Reevoo only collects reviews from verified customers. The new cover offers access to a 24-hour claims line which will send out a certified contractor to secure or prevent further damage to the property. Waste of money. 10. This website uses cookies to help enhance your user experience. 10. 9.6. Provides a good insurance package and was very affordable compared to others. Just Landlords is a trading name of Arthur J. Gallagher Insurance Brokers Limited, which is authorised and regulated by the Financial Conduct Authority. Comprehensive car insurance: what is it, and do you need it? Top reviews typically comment on how efficient their claims process is and also note that cancelling with them is very easy and typically they refund the money paid quickly. U K Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered office: The Wharf, Neville Street, Leeds LS1 4AZ Registered in England and Wales No.1179980. In order for us to get a clearer picture of how well we’re doing we work with independent ratings provider Reevoo, which collects unbiased customer reviews and opinions.Check below to see what our customers have been saying about us. Read and write our Smart Money People Direct Line landlord insurance reviews and you will help other landlords to find the best landlord insurance policies on the market. Landlord insurance purchased on 19th april 2013 via topcash back, transaction still marked as pending almost 4 months later. Direct Line Landlord Insurance Review Direct Line began offering car insurance in 1985. Direct Line general insurance policies are underwritten by U K Insurance Limited. Landlord insurance is cover for the cost of damage to your property and safeguards you from financial loss. Voice your opinion today and hear what 5209 customers have already said. we work with independent ratings provider Reevoo. Reevoo collects consumer reviews for over 100 companies. I am a landlord and my Tennant left me with £2000+ in house repairs and rent arrears. But you'll need to start by deciding what cover you need. Call centres, freephone, good communication and friendly staff. Reevoo never removes or edits bad reviews, but won’t publish reviews with swearing or spam. Do you agree with Direct Line's TrustScore? Service. ( and never made a claim ) Have lodged a claim but based on the previous reviews i've read i'm not holding out much hope despite topcash back's very best efforts. When looking at landlord insurance from Direct Line, everything looks good on the surface. Read reviews about Simple Landlord Insurance. Direct Line reviews written by our Smart Money People can help you to find out more about this insurance company, which is part of the Direct Line Group (one of the largest providers of insurance in the UK). Click here if this is your business. Asked to explain their greedy hike ..they replied that the Environmental Agency were to blame as they had now put the property in the risk of flood catergory ! I've had a very pleasant experience with Direct Line when taking out landlord coverage. Landlords don't waste your time! Did they have the honesty , courtesy or balls to tell me this in any correspondence before the renewal ??? Direct Line has won the What Mortgage Best Landlord Insurance Provider award each year since 2013. Cancelling your car insurance early: how much does it cost. What does landlord insurance cover?. I have Land Lords Insurance with Direct Line and my tenants had a problem whilst I was away on holiday and so they contacted the local Register Safe Gas plumber that services and repairs the property. ZERO ratings for Direct Line! Direct Line for Business has launched its new Landlord Emergency cover to offer peace of mind to landlords and tenants across the UK. Friends had told me how happy they were with the service from Direct Line so I took a look on line. Landlord insurance generally provides coverage for physical damage to your rental property’s structure that’s caused by fire, lightning, wind, hail, ice, snow and other causes of major damage. The price was very competitive and I've experienced excellent customer service when calling their call centres. U.K. Direct Line staff kept me informed regularly of the progress of my no fault claim. Saga claims to offer a 10% discount to landlords … U K Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Total waste of time they were not helpful at all when I needed help from them took ages to get back to me still waiting for response now I just need to no if I'm covered by my insurance company, Direct Line have very comprehensive cover elf or landlords. I have Land Lords Insurance with Direct Line and my tenants had a problem whilst I was away on holiday and so they contacted the local Register Safe Gas plumber that services and repairs the property. Review this merchant. So Ive gone back to Towergate Insurance! I hope that next year will prove to be as impressive. Direct Line takes great pride in the satisfaction of our customers across our range of insurance products. Excellent customer service. Does Direct Line landlord insurance do a good job protecting your property? What does landlord insurance cover? Direct Line Reviews & Rating. Don't believe what you see or read in their adverts as they don't pay out. The Financial Services Register can be accessed through www.fca.org.uk. Wayne. I bought Landlord insurance and paid the extra for Legal Expenses. I asked them about the advert on tv showing Direct Line coming to the rescue of a Landlord was intact he had the upgraded 5 star cover and not the standard cover they had provided to me. Search for a company or product name... Companies See all Have been waiting three weeks for a response on a claim. I only went with them because of the landlord rent guarantee cover and they immediately reneged on that agreement because of the virus but yet they still expect you to pay each month. Pricing. By using Smart Money People, you agree to our privacy policy. All reviews. I was a Direct Line customer for over 4 and a half years not making any claims at ALL in the last 4 years. Finding the right landlord insurance policy can be tricky, so we've analysed the plans on offer from major providers including Aviva, Axa and Direct Line and surveyed more than 700 landlords to gather real customer reviews. In order for us to get a clearer picture of how well we’re doing we work with independent ratings provider Reevoo, which collects unbiased customer reviews and opinions. Insurance quotes in general need to stop going up year on year by 10/15 pounds but, at least this company doesn't take forever to haggle and this is why I use them for most of my insurance needs at this present time. The fact that my tenant managed to quickly locate the local plumber prevented the damage. The basic covers you will need include: Buildings cover is essential for buy-to-let property with a mortgage, as most lenders will require it as a minimum. Have been waiting three weeks for a response on a claim. We won’t be renewing the insurance cover in this or any other properties we have. The so called 'price match guarantee' is … I have had home insurance for over 23 years never claimed in this time, I joined select insurance for the last 6 years, last month 3 year old daughter broke screen on my pioneer TV of which I paid £4700, direct line offered me £499 Samsung TV, then I will have to pay £250 excess, my cost of insurance … My premium changes very little each year but the staff are friendly and professional. Includes Repossession Cover, Nuisance and Eviction of Squatters Cover, and Tax Protection. So be warned - Read you renewal carefully Direct Line only under certain conditions cover plumbing emergency breakdowns. The accident repair and hire car provided was excellent. By using our website you consent to accepting cookies in accordance with our Cookie Policy. Full details & FAQ's. customer scores - in the tables below. The heating system had failed and the plumber had to locate the problem - the plumbers had to check all the heating pipes for leaks and this meant lifting floors and replacing tanks and equipment a process of elimination - eventually the plumber found that a coil inside a tank had failed - anyway I reported the problem to Direct Line in arriving back and they said to contact them again once the work has been completed. Direct Line general insurance policies are underwritten by U K Insurance Limited. It’s not mandatory to have this type of cover but it could offer you peace of mind that you won’t be out of pocket if the unexpected happens. Excellent, quick payer, as expected Thankyou. Direct Line Landlord Insurance Review. Find a Star Rating Landlord home insurance. Have only had one small claim a few months ago and it was handled better than I expected to be honest. Nightmare with Direct Line Landlord Insurance 29 September 2016 at 4:15PM edited 30 November -1 at 12:00AM in Insurance & Life Assurance 17 replies 5.2K views Doesn’t cover anything and very hard to get hold of or deal with. Call centres, freephone, good communication and friendly staff. You can find out the results - including overall policy scores and Which? I am very pleased that I changed my car insurance to Direct Line - sympathetic response on first calling them. Satisfied with this merchant. Direct Line Landlord Insurance is designed specifically for landlords, buy-to-let owners and management companies to give them peace of mind … Direct Line takes great pride in the satisfaction of our customers across our range of insurance products. Because my tenant is in the property but not paying me any money, this is resulting in considerable financial hardship not to mention worry and anxiety for myself! All rights reserved - Privacy Policy. NOT RECOMMENDED FOR LANDLORDS! Direct Line landlord insurance is five-star-rated by Defaqto (Defaqto is an independent researcher of financial products) and has more than 250,000 landlord customers. No flipping chance - Be warned !! ... travel, life, over 50s life, van, landlord, small business, breakdown, SELECT Premier insurance and car finance online or over the phone. My tenant defaulted on his rent payment, so I activated the legal department and informed them from an early stage that there may be problems. Getting cheap landlord insurance is great, but only if you're getting enough protection. Let our expert ratings help you quickly find out what the quality of your insurance policy is. ; Legal Expenses – covers the cost of defending your legal rights. ZERO ratings for Direct Line! Reply. As the property is fully managed, I nominated my "agent" to deal with matters on my behalf. Car insurance FAQs ... Landlord insurance provides protection against loss or damage to your investment property building and any contents you provide for your tenant’s use. Read 1968Black's review of the Direct Line Home Insurance, 4 of 169 Direct Line Home Insurance reviews, & compare with other Home Insurance at Review Centre. Dont believe what they tell you on TV!!!! So pleased I didnt move the rest of my portfolio over to DL!!! Competitive cover from a brand leader that gets what landlords need. Registered office: The Wharf, Neville Street, Leeds LS1 4AZ Registered in England and Wales No.1179980. Needless to say I took out a policy with them. Direct line cash back is currently not recommended by me . You can get a Direct Line landlord insurance quote on its website. AVOID AT ALL COST. Registration number 202810. For an additional premium, you can add any of these covers to your landlord insurance policy: Landlord Emergency – if there’s an insured emergency at your rented property, we’ll send out a contractor to deal with the problem. Delivery. I bought Landlord insurance and paid the extra for Legal Expenses. Its independence means it can’t be swayed by the companies it works with. Reviews, complaints and customer experiences (1) Go to the site . What does landlord buy-to-let insurance cover? Smart Money People is the UK's independent financial services review site. Landlord buy-to-let insurance covers you for property owner's liability and damage to the buildings or to your contents against a range of perils such as flood, fire, burst pipes or storm. As of 4 December 2020, the following brands are still offering new landlord insurance policies. Insurance quotes in general need to stop going up year on year by 10/15 pounds but, at least this company doesn't take forever to haggle and this is why I use them for most of my... U.K. My boiler has broken down, which I ended up with a £1600 bill that Direct Line didnt want to pay, as the water was merky in the boiler! Direct Line Legal are a firm called "DWF" based at Bristol; they have repeatedly failed to keep me or my agents informed of what is happening. Do you agree with Direct Line’s 4-star rating? ( and never made a claim ) ... Had a landlords policy paying about £140 for buildings only policy , this went up to £166 over 4 years which was reasonable - until 2018 they asked for £876 !!! There are no fake or paid reviews to swing customer opinion in our favour. It can come to your aid should your property suffer structural damage as a result of fire or flood, or accidental or malicious damage by your tenants (depending on your insurance policy). It is specifically designed insurance for landlords and helps protect against the financial burdens associated with letting a property such as loss of rent, damage by tenants and unauthorised alterations. I was happy to find the online setup easy to follow and the best bit was the saving for my car insurance. Highest Star Ratings Lowest Star Ratings Date: Newest First. They will try every way not to pay out. Reply. My tenant defaulted on his rent payment, so I activated the legal department and informed them from an early stage that there may be problems. Good telephone service and simple to understand features. 10. Click here to read 26 customer reviews of Direct Line Landlord Insurance, rated 3.36★ by real people like you on Smart Money People. Good price from a trusted name. There are 21 customers that Direct Line, rating them as bad. The average cost of landlord insurance is £217 a year, which is down from £230 from last year, according to research from insurance broker Alan Boswell.. You can get a quote from Alan Boswell here to find out how much your landlord insurance will cost.. Or check our list of the best landlord insurance policies.. Direct Line Landlord Insurance Reviews. Find out more. I've always found Direct Line to be informative and helpful, Although the premium wasn't the lowest and I had to have a guarantee to beat completed, the cover is really good, and I feel reassured as a landlord that if something went wrong I will be covered. Simple Landlords Insurance. Don't believe what you see or read in their adverts as they don't pay out. It is rated 9 out of 10 from over 2,500 landlord customer reviews on Reevoo. If a Direct Line customer leaves a bad review you’ll be able to read it. No rent guarantee but still charging for it. David Netherway. Registered in Scotland. While landlord insurance policies will vary, some may include coverage for:. Our landlord insurance comparison can help you find the right insurance policy for your buy to let property. Brands still offering landlord insurance. ( this case is ongoing ). WRITE A REVIEW ★☆☆☆☆ 1.3 / 5. Direct Line for Business has launched new landlord emergency cover, which includes call-out charges, costs for labour and materials up to £1,500 per claim. I have comprehensive insurance with DL from 5 years, paid guarantee hire plus, ... “ DO NOT EVER USE DIRECT LINE. Had a landlords policy paying about £140 for buildings only policy , this went up to £166 over 4 years which was reasonable - until 2018 they asked for £876 !!! 8. Check out what 5,209 people have written so far, and share your own experience. Direct Line has collected 77 reviews with an average score of 2.09. You’ll need to enhance a standard policy with accidental damage or rent guarantee cover but there are other extras to choose from. However, digging down into some of the finer details reveals some issues with the cover provided by Direct Line. After-all, the company is among the UK’s leading insurance providers. 100% Would buy here again! Great value insurance at competitive prices with all my policys in one place. Since that time they have added a plethora of cover, including landlord insurance. As with any insurance, it's a good idea to get the best landlord insurance you can afford. Our experts select and analyse between 30 and 100 features or benefits for every policy on the market. Registered Office: Spectrum Buildings, 7th Floor, 55 Blythswood Street, Glasgow, G2 7AT. They blamed that on a split Pressure Vessel! Read independent reviews, consumer experiences, feedback and complaints right here! The landlord insurance offered from Direct Line for Business is available with public liability cover up to £2 million and access to a 24/7 legal helpline. A few weeks later the invoice arrived and I rang Direct Line - their response was that they will pay for any secondary water damage but locating and fixing the leak wasn’t covered. Check below to see what our customers have been saying about us. | Read 5,021-5,040 Reviews out of 5,209. Very easy to deal with this company cover appropriate for my purposes and reasonable cost, Not needed to claim but great price for the coverage & peace of mind, © Smart Money People 2020. The property is fully managed, i nominated my `` agent '' to deal with on... Comparison can help you find the smallest excuse not to pay out insurance competitive! See or read in their adverts as they do n't pay out property. Been saying about us read you renewal carefully Direct Line began offering car insurance: what is it and... When calling their call centres Line staff kept me informed regularly of the progress of my portfolio to! 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2020 direct line landlord insurance reviews